In-store Terms and Conditions

LAST UPDATED: 16 April 2025 

About these Terms and Conditions 

We are Global Retail Brands Australia Pty Ltd ACN 006 348 205 ("we" "us" “our”). These are the terms and conditions on which we supply products (“Products”) in-store to the Customer (“you”) along with our Returns and Warranties Policy, Promotional Terms, Privacy Collection Statement, Privacy Policy and any other additional in-store notices, policies and terms published and are made available in-store or online from time to time (collectively, the "Ts and Cs"). Please read the Ts and Cs carefully before placing any orders on our Site ("Order”). These terms tell you who we are, how we will provide products to you, how you and we may change or end the contract, what to do if there is a problem and other important information. 

Please read the Ts and Cs carefully before purchasing any Products in-store (“Order”). We recommend you should keep a copy of the Ts and Cs for future reference. We may modify the Ts and Cs at any time. We cannot confirm the price of a Product until your Order is accepted in accordance with our Order acceptance policy (described below). 

Acceptance of Your Order 

How You Place Orders  

You may place an Order by purchasing Products at our tills in-store. By placing an Order, you make an offer to us to purchase the Products you have selected for personal use or consumption based on these Ts and Cs. Information contained in-store constitutes an ‘invitation to treat’. No information in-store constitutes or should be deemed as an offer by us to supply any Products; however, we will make every effort to supply Products to you. 

Order Acceptance 

We will confirm acceptance of your Order and shall become a binding contract when payment is taken at our tills in-store. 

Payment Methods and Processing 

Payment Methods.  

All prices on the Products are in Australian Dollars (AUD) and are inclusive of Goods and Services Tax (GST).   

We currently accept Visa, MasterCard, AMEX, PayPal, Afterpay and Openpay as payment options for purchases.  

Processing 

We process payments after payment is taken. Payments will be debited and cleared from your account upon placing your Order. By making a payment you confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. 

Coupons and Discounts.  

Any coupon codes and promotional vouchers are valid at the time of Order placement only and must be presented at the point of purchase. Coupon offers will not be valid or honoured on Orders successfully placed if used incorrectly or inappropriately.  We reserve the right to cancel any order relating to a coupon code that we deem to have been used incorrectly or inappropriately.   

Coupon codes must not be shared publicly. Sharing codes on a public forum is a breach of our Ts and Cs.  

It is your responsibility to read specific details about a coupon code, which may outline what it can or cannot be used for, for example, whether it requires a minimum spend or whether it applies to a specific range of Products or is available to a specific group of people only.  

Returns and Warranty Policy 

For information on returns and our warranty policy, please check our Returns and Warranty Policy page. 

Pricing Errors 

We reserve the right to correct any errors published in-store or on our Site.  

Promotional Sales 

The promotions and sales prices that are offered on the Site are available online only. They may not correspond to those in our stores.  

Our stores may operate other promotions and sales concurrently.  

Promotions are available for a limited time only, for as long as they are advertised in our stores. 

We reserve the right to extend or withdraw a promotional or sale offer at any time without notice. 

Certain store promotions and offers are subject to additional terms and conditions which will be specified with the offer in-store or on the Site (e.g., duration of the promotion or sale, method of calculation of savings etc.). Please read these additional terms and conditions carefully. 

 Restricted Knives Policy  

If you purchase Restricted Knives, you:   

  • warrant that you are the age required by law to purchase these Restriced Knives;   

  • warrant that you are not obtaining a Restricted Knife on behalf of a person who is not of the age required to purchase or possess it unless there is a lawful excuse to do so;  and  

  • acknowledge that it is against the law for us to sell Restricted Knives to a minor. 

For the purpose of this provision, Restricted Knives mean knives subject to restrictions on sale under the law of the states and territories in Australia.  

 

Privacy 

We are committed to protecting your privacy. We will handle any personal information collected from you for the purposes of managing a refund, credit, exchange or repair in accordance with our Privacy Policy and Privacy Collection Statement.  

General 

No Waiver 

You acknowledge that if you breach the Ts and Cs and we take no action against you, we do not waive our right to take action should you commit the same breach again or any other breach of the Ts and Cs. Our actions in not pursuing our rights in respect of any breach will not be construed as varying the Ts and Cs in any way. 

Assignment 

You may not assign any rights and obligations under these Ts and Cs whether in whole or in part without the prior written consent of us. Any unauthorised assignment shall be deemed null and void.  

Variation 

We reserve the right to change the Ts and Cs at any time. The Ts and Cs applicable to you are those on our Site at the time you Order a Product. None of our employees or agents have the authority to vary any of the Ts and Cs governing any sale. 

Force Majeure 

To the extent permitted by law, we are not liable for any delay in performing any of our obligations under these Ts and Cs if such delay is caused by circumstances beyond the reasonable control of us, and in such circumstances, we shall be entitled to a reasonable extension of time for the performance of such obligations. 

Governing Law 

You acknowledge and agree that the Ts and Cs together with all our policies and procedures will be governed by and construed in accordance with the law of Victoria, Australia, and the relevant courts of Australia will have exclusive jurisdiction. 

Reading Down & Severability, Inconsistency 

If any portion of these Ts and Cs is or becomes contrary to any Australian law, that portion will be read down to the extent necessary for the portion to retain valid operation or if it cannot be read down, will be severed from the and Cs and the rest of the Ts and Cs will not be affected by the severance. If any portion of these Ts and Cs is inconsistent with any other policies or terms constituting these Ts and Cs, then these Ts and Cs will prevail to the extent of the inconsistency.